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Designing Your Customer Experience
Wed, 11 Sept
|Level 8, Innovation Boardroom
Designing a product is one thing, designing all of the flows through your website, sales, onboarding, delivery, and retention is another. We will give you guidance to design your own customer experience directly in this session, so you leave with something you can actually act on.
Time & Location
11 Sept 2024, 12:00 pm – 1:00 pm
Level 8, Innovation Boardroom, 8 31/11 York St, Sydney NSW 2000, Australia
About the event
Designing a product is one thing, designing all of the flows through your website, sales, onboarding, delivery, and retention is another. We will give you guidance to design your own customer experience directly in this session, so you leave with something you can actually act on.
Key takeaways:
- A hands on workshop guided to help you design your own customer experience
- CX principles to use for any stage of your customer experience design
- A map of your customer experience at a high level that could be in detail depending on how far along you are in your current journey
- Useful for any stage in your start up. We will help you look at ways to uplift or design from scratch.
EVENT DETAILS:
When:Â Wednesday, 11th of September 2024 Time: 12:00 PMÂ - 1:00 PM AEST Where:Â Tank Steam Labs, Level 8, 11 York Street Cost:Â Free